The kinds of personal information that we may collect include your:
We may also collect other information used to identify you or that is relevant to our functions or activities.
We usually collect personal information from:
We only collect, hold, use and disclose personal information for purposes related to our functions or activities, including to:
and for other purposes of interest to our customers.
If we do not collect this personal information from you, we may not be able to provide you with the products, services or assistance that you request. If we use your personal information for the purposes of direct marketing, we will give you the opportunity to request that your information not be used for future direct marketing. Sensitive information will only be collected about you with your consent or as otherwise permitted by law.
How do we hold, use and disclose personal information?
Your personal information and any documents containing your personal information are held by us in a content management system. We maintain physical, electronic and procedural safeguards and security measures which are reasonably designed to protect your personal information.
We may disclose your personal information to the following third parties:
In addition, we are permitted to use or disclose your personal information:
We have security measures in place to attempt to protect your personal information that we hold from misuse, interference and loss, and from unauthorised access, modification or disclosure. However, we will not be responsible for any breach of security caused by third parties. Accessing and correcting personal information held by us You may access the personal information we hold about you, and you may make or seek changes to that information, by contacting us by using the Privacy Officer contact details set out below. Our Privacy Officer will promptly investigate your privacy enquiry and provide you with answers or update our records, as appropriate. We may charge a reasonable fee for access to your personal information.
You may make a complaint about an alleged breach by us of the Privacy Act in relation to our handling of your personal information. Your complaint should be in writing and provided to us using the Privacy Officer contact details set out below. We will endeavour to respond to a complaint within 30 days. If you are not satisfied with our response to a complaint, you may lodge a complaint with the Office of the Australian Information Commissioner.
Address: 104 Clarence St, Sydney NSW 2000
Phone: 02 92950000
Dated: March 31st 2014